‘NP Yes or NP No: Challenging the Status-Quo on NPS Scores’ Is Available Now!


'NP Yes or NP No' is available now! -Would you recommend this discussion to a friend? Love them or hate them, NPS scores are everywhere in the brand world; but should they be? At Blue Yonder, we’re big believers in tracking metrics that matter, asking and tracking the right questions for businesses which have [...]