• I am running late for my session; will I still be permitted to attend and who should I contact?
    • In the first instance, give us a call on 0113 2044 020 so we can check if you can still attend
  • I am booked onto a study but can no longer attend the agreed time, am I able to reschedule and who should I contact?
    • We are normally able to re-arrange appointments, but call us on 0113 2044 020 to check first
  • I am booked onto a study, but I need to cancel, who should I contact?
    • Call us on 0113 2044 020 as soon as you can as we may need to contact another Consumer Panel member to offer them the opportunity to take part instead