Liaising with both internal project teams & external clients to execute detailed project briefs as instructed.
Working within project teams to ensure deadlines are kept and deliverables reflect client expectations.
Manage internal & external client needs, including facility management.
Supporting with recruitment, either from Blue Yonder’s propriety panel of product testers or finding new research participants.
Effectively setting up internal fieldwork including product preparation, welcoming participants, guiding them through the study and/or interviewing as required.
Ensuring a first-class research participant experience whilst on-site in the facility.
Collaborate with the Fieldwork Manager to develop and implement new administrative/operational systems.
Coordinate out of hours fieldwork as required.
Calling/emailing participants with appointment reminders.
• Positive team-player, willing to learn.
• Flexible and adaptable to changing priorities.
• Asks questions to understand the culture of the business.
• Has excellent communication skills.
A bit about Blue Yonder
Blue Yonder is a leading UK market research agency which allows world famous brands to make the right decisions for their customers. Part of the agency’s work is face to face market research on products and brands in the Yorkshire region. To make this research happen, Blue Yonder has created a large community of people called ‘Sense:buds’. These people are on hand to participate in relevant research projects and receive ‘incentives’ in the form of cash.
Blue Yonder is all about people: our amazing team are key to our success. We value authenticity, partnership, entrepreneurship and positivity, and these values aren’t just stuck up on a wall somewhere – they underpin everything we do, internally and externally. Our culture is key; we’re supportive, learning- and solution-focused, and we’re a lovely bunch to work with. But we would say that wouldn’t we? Well don’t just take our word for it – in our 2022 full-team survey, 100% agreed their line manager cared about their learning and development, and the most common words to describe Blue Yonder were ‘friendly’, ‘innovative’ and ‘fun’.
In the last couple of years, we’ve doubled our team size, restructured and innovated. We were shortlisted for agency of the year at the Market Research Society awards after winning breakthrough agency of the year in 2020, and we were finalist for Agency of the Year in 2020, 2021 and 2022. And in 2023, we’re still growing, innovating more than ever, and looking for more great people to join our expanding team.
We don’t do ‘off the shelf’ approaches; we work in partnership with our clients, challenge, design solutions and make them happen. We’re hands-on, regardless of job title, and we work with mixed methods to answer client questions, presented beautifully, using a range of tools including video and interactive deliverables. And while our HQ is in Leeds, we work flexibly, and our clients and projects span the globe.
What we offer
We don’t do unnecessary fluff but we do offer a competitive salary, company profit share, bonus holiday for your birthday, regular socials, charity, DE&I and wellbeing initiatives and lots of structured training throughout the year. We have a flexible working environment and if there’s something that’s important to you – be it a season ticket, a day you need to pick the kids up, or a specific charity you want to support – let’s talk!
We’re always looking for great people, so if this isn‘t quite the right role for you, get in touch anyway – as we grow, we’ll have more vacancies across our teams. Sometimes we even create a brand-new role for the right person, so if you like the sound of Blue Yonder, get in touch and let’s see what we can do!
Authenticity is one of our core values, and at Blue Yonder we’re committed to building a diverse, inclusive, and authentic team with equal opportunities. We want to attract, develop, and promote the very best people from all walks of life, so we actively encourage applications from a range of socioeconomic and ethnic backgrounds, as well as others who are underrepresented in our sector, such as disabled or neurodiverse applicants.
Please note successful applicants must have the right to work in the UK and will need to bring proof to the interview e.g. a passport or work permit.
Job Type: Full-time
Salary: £22,000 per year