Trainee Panel Coordinator

This is an exciting opportunity to join our dynamic team in Leeds!

Sense:buds is our community of product testers, a panel of real people located throughout the UK who have indicated that they want to take part in our market research studies. You will be part of the team responsible for growing, engaging, and maintaining the condition of this community. You will also be responsible for recruiting relevant participants from the community, as well as sourcing ‘fresh’ participants, for our market research studies. If you are a great communicator and enjoy interacting with people, or are looking for an entry-level role in Market Research Operations, then read on.

You will be responsible for:

  • Receiving project briefs for participant recruitment and executing as instructed
  • Selecting relevant participant samples/demographics from our community to invite to studies and tailoring communications accordingly
  • Maximising recruitment from our community of product testers or executing strategies to find new research participants for our market research studies
  • Tracking & reporting recruitment progress, and liaising with internal teams to ensure deadlines are kept and deliverables reflect client expectations
  • Executing panel growth & engagement strategies
  • General panel administration upkeep and management
  • Acting as the main point of contact for research participant communications across all channels maintaining brand tone guidelines
  • Collaborating with colleagues to develop and implement new administrative/operational systems and efficiencies

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About you:

You will have excellent organisation, communication and time management skills. Ideally, you might have a Business, Psychology or Marketing-related degree, or an equivalent educational qualification. You may also have relevant work experience in the market research industry. The key is your ability to be accountable, professional, personable, organised, and detail-orientated. You will be computer proficient with the ability to use Microsoft Office and panel management software applications.

You’re curious, proactive, and passionate about developing new ideas and running with them. You love a challenge and thrive on working in a fast-paced and innovative environment.

A bit about Blue Yonder:

Blue Yonder was founded by Jonathan Million 20 years ago. Chief Innovation Officer, and lifetime entrepreneur, Jonathan is involved in pioneering innovations day-to-day, with 10% of the company’s net profits being invested into innovation, to create new insight tech and methods to support client needs. For example, our very own research tech button, Clickscape®, which was proudly patented in 2023.

Blue Yonder is all about people: our amazing team are key to our success. We value authenticity, partnership, entrepreneurship and positivity, and these values aren’t just stuck up on a wall somewhere – they underpin everything we do, internally and externally. Our culture is key; we’re supportive, learning and solution-focused, and we’re a lovely bunch to work with. But we would say that wouldn’t we? In our 2023 full-team survey, 100% agreed their line manager cared about their learning and development, and the most common words to describe Blue Yonder were ‘friendly’, ‘innovative’ and ‘fun’.

In the last couple of years, we’ve doubled our team size, restructured and innovated. We were shortlisted for agency of the year at the Market Research Society awards after winning breakthrough agency of the year in 2020, and we were finalist for Agency of the Year in 2020, 2021 and 2022. And in 2024, we’re still growing, innovating more than ever, and looking for more great people to join our expanding team.

We don’t do ‘off the shelf’ approaches; we work in partnership with our clients, challenge, design solutions and make them happen. We’re hands-on, regardless of job title, and we work with mixed methods to answer client questions, presented beautifully, using a range of tools including video and interactive deliverables. And while our HQ is in Leeds, we work flexibly, and our clients and projects span the globe.

What we offer:

We don’t do unnecessary fluff but we do offer a competitive salary, company profit share, a bonus holiday for your birthday, regular socials, a bonus day for charity work, DE&I and wellbeing initiatives and lots of structured training throughout the year. We have a flexible working environment and if there’s something that’s important to you – be it a day you need to pick the kids up, or a specific charity you want to support – let’s talk!

Authenticity is one of our core values, and at Blue Yonder we’re committed to building a diverse, inclusive, and authentic team with equal opportunities. We want to attract, develop, and promote the very best people from all walks of life, so we actively encourage applications from a range of socioeconomic and ethnic backgrounds, as well as others who are underrepresented in our sector, such as disabled or neurodiverse applicants.

Please note successful applicants must have the right to work in the UK and will need to bring proof to the interview e.g. a passport or work permit.

Should you be successful in the recruitment process, if you require any reasonable adjustments to be made to accommodate your interview, let us know in confidence.

Job details:

Job Type: Full-time

Salary: £24,000 per year

Education: Bachelor’s degree or similar (preferred)

Experience: Relevant work experience in Market Research

Schedule: 40 hours per week (Monday – Friday)

Ability to commute/relocate: Leeds, LS15 8GB – reliably commute or plan to relocate before starting work (required)

Reference ID: Trainee Panel Coordinator

Vacancy benefits:

  • Flexible working location
  • Hybrid working – with a requirement of at least 2-3 days a week in the office
  • Support with any work from home needs you may have
  • Freedom to dress however makes you comfortable
  • 22 days holiday (plus bank holidays) + one per year up to 25 days
  • Company pension scheme
  • Extra day off on your birthday
  • Volunteering day every year
  • Fully renovated flexible / hybrid office in 2024
  • Bi-annual promotion and salary review windows
  • 2 major company parties a year + monthly socials organised by our own social and charity team