Senior Fieldwork Executive
The role
We are seeking a dynamic and detail-oriented Senior Fieldwork Executive to join our market research team. The ideal candidate will play a pivotal role in managing fieldwork activities for qualitative and quantitative research projects, ensuring data collection is efficient, accurate, and aligned with client objectives. This position is ideal for someone who wants to take the next step in their market research operations career, someone who has excellent project management skills, and a passion for delivering high-quality fieldwork.
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Fieldwork Management
- Plan, execute, and monitor fieldwork activities for diverse research projects, including onsite product tests in our research facility, focus groups, and in-home usage tests
- Ensure adherence to timelines, budgets, and quality standards during all stages of fieldwork
- Coordinate with clients, stakeholders, and internal teams to align on research objectives and project requirements
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Supplier and Team Coordination
- Work with internal recruitment teams to ensure required participants are fully recruited prior to fieldwork commencing
- Liaise with fieldwork, recruiters, agencies and other external partners to ensure accurate data collection and respondent recruitment
- Coordinate project team during fieldwork, ensuring all interviewers, facilitators, and hosts are briefed and adhere to project guidelines
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Quality Assurance
- Implement and maintain quality control processes to verify data accuracy, respondent authenticity, and compliance with ethical standards
- Conduct spot checks, audits, and debriefs to identify and address potential fieldwork issues
- Ensure acceptable facility use and upkeep standards are maintained at all times including scheduled facility checks
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Project Reporting and Analysis
- Compile fieldwork status updates and performance metrics for internal and client reporting.
- Contribute insights and recommendations to improve data collection processes and methodologies
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Process Optimisation
- Evaluate and recommend new tools, technologies, and practices to enhance the efficiency and effectiveness of fieldwork operations
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Compliance and Risk Management
- Ensure all fieldwork activities comply with data privacy laws (e.g., GDPR) and industry standards (e.g., MRS, ESOMAR).
- Proactively identify and mitigate risks associated with fieldwork execution
Qualifications and skills
- Education: Not essential but preferred; Bachelor’s degree in Market Research, Business, Social Sciences, or a related field
- Experience: Minimum of 2 years in a market research fieldwork or operations role, with a proven track record of working on complex face-to-face product tests preferable
- Technical Skills: Proficiency in Microsoft Office is essential. Familiarity with survey tools, data collection platforms, and panel management software is an advantage
- Communication: Strong interpersonal and written communication skills to effectively interact with clients, suppliers, and team members
- Attention to Detail: Ability to maintain high standards of accuracy and quality under tight deadlines
- Problem-Solving: Aptitude for identifying challenges and implementing practical solutions in dynamic field environments
- Flexibility: Willingness to travel and adapt to varying project requirements; must have a valid UK driving licence
A bit about Blue Yonder:
Blue Yonder was founded by Jonathan Million 20 years ago. Chief Innovation Officer, and lifetime entrepreneur, Jonathan is involved in pioneering innovations day-to-day, with 10% of the company’s net profits being invested into innovation, to create new insight tech and methods to support client needs. For example, our very own research tech button, Clickscape®, which was patented in 2023 and is the only device globally to capture moments as they happen.
Blue Yonder is all about people: our amazing team are key to our success. We value authenticity, partnership, entrepreneurship and positivity, and these values aren’t just stuck up on a wall somewhere – they underpin everything we do, internally and externally. Our culture is key; we’re supportive, learning and solution-focused, and we’re a lovely bunch to work with. But we would say that wouldn’t we? In a recent full-team survey, 100% agreed their line manager cared about their learning and development, and the most common words to describe Blue Yonder were ‘friendly’, ‘innovative’ and ‘fun’.
In the last couple of years, we’ve doubled our team size, restructured and innovated. We were shortlisted for agency of the year at the Market Research Society awards after winning breakthrough agency of the year in 2020, and we were finalist for Agency of the Year in 2020, 2021 and 2022. And in 2024, we’re still growing, innovating more than ever, and looking for more great people to join our expanding team.
We don’t do ‘off the shelf’ approaches; we work in partnership with our clients, challenge, design solutions and make them happen. We’re hands-on, regardless of job title, and we work with mixed methods to answer client questions, presented beautifully, using a range of tools including video and interactive deliverables. And while our HQ is in Leeds, we work flexibly, and our clients and projects span the globe.
What we offer:
We don’t do unnecessary fluff but we do offer a competitive salary, company profit share, a bonus holiday for your birthday, regular socials, a bonus day for charity work, DE&I and wellbeing initiatives and lots of structured training throughout the year. We have a flexible working environment and if there’s something that’s important to you – be it a day you need to pick the kids up, or a specific charity you want to support – let’s talk!
We’re always looking for great people, so if this isn‘t quite the right role for you, get in touch anyway – as we grow, we’ll have more vacancies across our teams. Sometimes we even create a brand-new role for the right person, so if you like the sound of Blue Yonder, get in touch and let’s see what we can do!
Authenticity is one of our core values, and at Blue Yonder we’re committed to building a diverse, inclusive, and authentic team with equal opportunities. We want to attract, develop, and promote the very best people from all walks of life, so we actively encourage applications from a range of socioeconomic and ethnic backgrounds, as well as others who are underrepresented in our sector, such as disabled or neurodiverse applicants.
Please note successful applicants must have the right to work in the UK and will need to bring proof to the interview e.g. a passport or work permit.
Should you be successful in the recruitment process, and if you require any reasonable adjustments to be made to accommodate your interview, let us know in confidence.
Job details:
Job Type: Full-time
Salary: £26,000 – £28,000 per year
Education: Bachelor’s degree or similar (preferred)
Experience: 2-3 years relevant work experience
Schedule: 40 hours per week (Monday – Friday)
Ability to commute/relocate: Leeds, LS15 8GB – reliably commute or plan to relocate before starting work (required)
Vacancy benefits:
- Career development & promotion opportunities
- Annual profit share
- Pay reviews twice a year
- 24 days holiday (plus public holidays), increasing each year up to a maximum of 27 days
- Option to buy 5 additional days of holiday
- Your birthday off work (no-one wants to work on their birthday!)
- Extra day of leave for volunteering
- Company events, including regular paid-for company and team socials
- Company pension scheme
- Hybrid and flexible working as standard
- Recently refurbished office in Leeds, specifically designed for hybrid working
- Market-leading maternity and paternity benefits for an agency of our size
- Regular training – both internal and with external trainers
- Long service rewards at 5, 10 and 15 years
- Employee Assistance Programme
- Quarterly innovation prizes
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