Challenging the Status Quo on NPS Scores

2023-07-24T10:41:56+00:00

Challenging the Status Quo on NPS A Digital Panel Discussion on this Controversial Topic Love them or hate them, Net Promoter Scores (NPS) are everywhere in the brand world; but should they be? At Blue Yonder, we’re big believers in tracking metrics that matter, asking and tracking the right questions for businesses which have a [...]