I love innovation because it’s about people. The best innovations come from conversation, from listening to people, and understanding their challenges, because you can’t find the solution without knowing the problem. People often ask me what it means to work in Innovation, and I often boil it down to that “I find better ways [...]
Annual Innovation Report 2022 The world has undergone a generation-defining period of change. Whether it’s a worldwide pandemic bringing the international economy to its knees, or the changing consumer mindset that this has inspired, it has never been more important for companies to innovate. To invest the time and money required for genuine innovation. [...]
Everything Speaks: Introducing the Sustainability Moments of Truth (SusMOT) The Micro moments in life matter, they form impressions (conscious and subconscious), and make or break what we will do next. It’s what I believe, it's what Brand:Lab believes. Jan Carlzon of SAS - Scandinavian Airlines first called these moments of truth (MOT) in the [...]
Clickscape: The Need in the moment research Why most sustainability research fails to hit the mark: A rallying cry for behavioural, in the moment research - Clickscape Asking people how much they really care about sustainability is a topic that gets plenty of eye rolls in any client organisation in 2022. The main [...]
Getting practical about sustainability We need to get (really) practical about everyday sustainability: Nailing the reformulation and moments of truth. If you’re anything like me you’re doing what you can to reduce your use of single use plastic, but occasionally you have to revert back to old ways for practical reasons. For years [...]
Find the 'Edges' for Competitive Advantage Our industry is all about insight. We occasionally talk about ‘learning’, or ‘knowledge’ and, more often, we talk about ‘understanding’ – this implies something richer, something deeper, but mainly we throw around the word ‘insight’. It’s got those wonderful connotations of profundity and of an awareness [...]
ClickScape: Real Tech For Real People In this fascinating presentation, Hannah Kirk tells you everything you need to know about a piece of Blue Yonder innovation: ClickScape. ClickScape allows our researchers to gain insights from the moments that matter. “Life is just a series of moments. If you miss the [...]
Breaking through the lifestyle business brick wall! Many entrepreneurs start their business through unplanned circumstances, and often set off without a plan, just working very hard and caring about their clients, and wanting to please. This can go on for many successful years and ultimately the entire lifespan of the founders, offering them a [...]
Rules of the game and learning from the failure of Jack's. Remember Sainsbury's failed rollout of Netto in 2014? Tesco tried something similar with the launch of Jack’s in 2018 (directly taking on Aldi/Lidl), to much fanfare, but has today (1st Feb) announced that all stores will close. Quelle surprise? Not really. Extending beyond [...]
Agile Innovation: A Partnership between Mars Wrigley and Blue Yonder Mars Wrigley lead the way in agile innovation and have restructured to deliver it; they are dedicated to disruptive innovation – both in terms of NPD and in how they achieve it. With the truest measure of NPD being real-world performance, they set themselves [...]
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