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Everything Speaks: Introducing The Sustainability Moments of Truth (SusMOT)

2022-05-12T11:03:14+00:00

The Micro moments in life matter, they form impressions (conscious and subconscious), and make or break what we will do next. It’s what I believe, it's what Brand:Lab believes. Jan Carlzon of SAS - Scandinavian Airlines first called these moments of truth (MOT) in the 1980s, then Procter & Gamble and Google. The big [...]

Everything Speaks: Introducing The Sustainability Moments of Truth (SusMOT)2022-05-12T11:03:14+00:00

Why most Sustainability Research fails to hit the mark, and the need for ‘in the moment’ research (Clickscape)

2022-05-12T11:08:29+00:00

Why most sustainability research fails to hit the mark: A rallying cry for behavioural, in the moment research (Clickscape) Asking people how much they really care about sustainability is a topic that gets plenty of eye rolls in any client organisation in 2022. The main criticism? We’ve heard it all before. “The problem is, [...]

Why most Sustainability Research fails to hit the mark, and the need for ‘in the moment’ research (Clickscape)2022-05-12T11:08:29+00:00
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